This is a potential threat alert. If you have received an email about intellectual property disputes regarding your domain name, you may be the target of a malicious e-mail. Our office has received several e-mails from multiple client’s in the past 24-48 hours which look as follows:
We have received Trademark infringement complaints regarding your domain xyz.com
Please review attached the abuse details, also take all required steps to avoid this in the next time.
File Access Credentials: ######
Another example is:
We have received Copyright infringement complaints for domain xyz.com
Please review attached the abuse report, and take all required measures to avoid this situation in the future.
Document Access Credentials: ######
The e-mails typically come with an attached file. We are very concerned that this is a scam and/or an attempt to get a domain owner to open a file that will infect your computer with a virus.
How to respond to an e-mail which claims to be a “trademark infringement complaint regarding your domain”
Because we are currently highly suspicious of these e-mails, we are recommending our clients contact us before taking any action. It is very important that clients do not respond to the e-mail on their own or open any attachments.
Remembers: always think twice before opening email attachments
This is also a good reminder that attachments to e-mails should only be opened if they come from a trusted user. In this case, if you get an e-mail warning you of a trademark infringement complaint, in relation to your domain, it is our strong suggestion to avoid opening the attachment until you speak with your attorney.
Please contact our office if you have any further questions or information on this potential scam.